We have a ‘frequently asked questions’ page on our website that answers some common questions we are asked on a regular basis.
Some answers require more than words though, so here are some videos to help you with a few of these questions;
How do I clean my mocs?
We recommend taking a warm damp cloth and wiping them down. This will remove excess dirt and grime but it will not remove major stains.
How do I put the shoe on?
This one isn’t a questions we really ever get asked, but sometimes we see people struggle when putting our mocs on their child’s feet and it should be, and is, a very easy task. The main thing that you need to remember is, because they are made from soft leather, they go on more like a sock than your typical shoe which is rigid. Our shoes are durable and can stretch and be tugged on so don’t be afraid to do exactly what this video shows.
The seam of the elastic slid out of the channel, is my shoe broken?
No, your shoe is not broken. The elastic stretches as you pull the shoe open and sometimes the seam meanders to an opening and becomes visible. To hide the seam, just shimmy it back into the elastic channel.